How It Works

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How Do I Send Money?
How do I use Swiftpay?
How Do I Request Money?
How Do I Fund My Account?
How Do I Withdraw Money?
How Do I View My Account History?

How Do I Send Money?
Choose the Pay option, fill in the amount you want to pay, and to whom you want to pay it. Confirm your payment and it is then sent automatically to your specified recipient.

How do I use Swiftpay?
When you wish to purchase from an approved Swiftpay merchant site, you can select the 'Pay with Swiftpay' option to make your payment through Swiftpay. Through the 'Swiftpay ATM' on the merchant's site, you will be able to submit your payment securely and easily. Simply provide your Swiftpay username and password and confirm the amount you wish to pay. Your payment will be validated through the Swiftpay system, your payment amount will be debited from your Swiftpay account, and your payment completed.

How Do I Request Money?
Choose the Request Money option, fill in how much you want to request and the email address of the person from whom you want to request money. An email request is automatically sent to the address you entered. To pay you, the recipient simply clicks on a link in the email to be brought to a Swiftpay form through which they can submit their payment.

How Do I Fund My Account?
Choose the Deposit option, and then select one of the several available deposit methods. You will then be taken to a secure page to complete your payment information. Your deposit is processed instantly and your funds credited to your Swiftpay account.

How Do I Withdraw Money?
Swiftpay is processing withdrawals to Bank Checking Accounts. Request a withdrawal by contacting the accounts department and supplying your bank account information through our secure server. A withdrawal will be processed and credited to the bank checking account details supplied. When funds are deposited by electronic check, Swiftpay cannot process any withdrawal requests until the check has "cleared". As a result, we cannot process any withdrawal requests until 7 days after the date of the deposit.

How Do I View My Account History?
Choose the View Statement option and select the period of activity in which you are interested. You can then call up details of all your Swiftpay transactions for the period including deposits, purchases and payments.

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